WELCOME LYTE CUSTOMERS.
We’d like to Welcome you into the META PCs family. Effective immediately, META PCs will adopt any LYTE Gaming PCs customers and cover you under our Lifetime Support and Service warranty. We will assist with any hardware returns within manufacturer warranty, and you won’t pay us a dime for labor.
Fill out the form below or send an email to lyte@metapcs.com for support today!
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- The hardware warranty for Lyte PCs is covered under the original manufacturer warranty only. If you experience any issues covered under the manufacturer warranty, META PCs will provide the necessary assistance to get the parts repaired or replaced by the manufacturer.
- META PCs will offer Service and support for the lifetime of your LYTE PC. This includes Email and phone support, during typical business hours, as well as any labor for systems shipped or delivered to META PCs. Original Copy of Lyte Gaming PC Required For Service.
- Lyte Customer will cover all shipping costs to and from META PCs headquarters if hardware needs to be repaired or replaced. Customers can also bring it in person to our Phoenix Arizona Office during business hours listed above.
- You will never pay us for Labor for any Lyte PC. Simply provide a copy of your Lyte Gaming PC Order, or invoice when requesting service.
- META PCs will not replace any hardware that is deemed to be out of Manufacturer warranty, or any circumstance that would disqualify hardware from manufacturer warranties (physical damage, spills, fire, etc).
Come visit the showroom
OFFICE HOURS
Monday: 9-5
Tuesday – Friday: 9-7
Saturday: 11-7
Customer Reviews
Great customer service and fast response. Got my custom built PC a little over a week of placing the order and it’s amazing! These guys are great at what they do. GO META !
I recently reached out to them to inquire if they worked on repairs, and yes they do. My computer was feeling it's age and needed some expert assistance. I was told to bring it in and they would diagnose it, which they did promptly too. Needless to say, I had an absolutely fantastic experience getting my computer repaired! Cooper, the technician was incredibly knowledgeable, taking the time to walk me through the issue in a way that was easy to understand. He worked quickly and efficiently, and now my computer is running smoother than ever—like it’s brand new! The service was top-notch, and I felt valued as a customer from start to finish. I’d highly recommend this team to anyone needing a fix! I'm planning on talking my other gaming rig to them for upgrade soon as well. When time comes to do the big upgrade to new rig, these guys will be getting my business. Love having a reliable local, it's arizona local is a relative term, team for helping me out. Thanks again Cooper and fellow members of Meta PCs!
I thought I really messed up! I had Kyle and Brendan to the rescue! Had me up and running playing games again in about an hour! I love how patient the support is at Metapcs with me every time I screw something up! Keep up the good work. There’s a reason I own 4 of your pc’s!
I've been wanting to step up to pc from xbox for a while now but as I only play rocket league and am very computer illiterate. I was very hesitant on making the move. After seeing the meta pc ads and not to far from me I had to stop in. Everyone at the Gilbert location was very professional and happy to answer all my stupid questions. Even though they suggested the Flux model would be more then enough for me, I couldn't resist buying the Ember Frost XL. It's absolutely beautiful and has everything I'll ever need. Thank you to everyone who helped me. Marcus, Wyatt, tall dude in the back with long hair, and my fellow RL player. Sorry I didn't get your names. I appreciate you all.
Was a wonderful experience. Services fast and friendly worker. Welcoming
Very informative, and friendly. Very Happy with my purchase and Highly recommend Meta PC for great computers. I bought mine for Gaming and love it.
Walked into Meta PC’s this last week and walked out with 2 awesome systems. One pre build and one custom. Justin our sales rep was very knowledgeable. Having never used a PC of this caliber I was lost on what I should get. Justin walked me through what is the best one for the best price. Not trying to sell me the most expensive, nor assuming I need a cheap PC I will have to replace soon. After that he worked with my son to get him parts that they had to order to customize the computer to my sons exact specifications. Being in Sales leadership, I was very impressed in the way business was conducted. I will Recommend Meta PC’s to not only everyone in Arizona, but anyone who is looking to getting a PC or upgrading their current set up. Great Job Meta PC’s and Fantastic job Justin!
Had a great experience with these guys, they were super helpful when I purchased the wrong stuff and got be back up and going when I was having issues getting it set up and running. Explained everything very well and now I’m having a blast!!! Will recommend them to anyone needing a pc!
The staff at Meta PCs are top notch professionals. Their knowledge is beyond reproach and they will go out of their way to ensure you understand what you’re buying, how to operate it and more importantly, how to maintain it. Being new to PC gaming, they made sure that I understood what I needed and that it was the right PC for my needs. Need a gaming PC? They’re your guys!
Made the whole process of buying a prebiult very easy and helped me set it up and understand what i needed to maintain it, would highly recommend if youre looking to buy a prebuilt ( even got mine same day)!
5 PM on a Sunday, and they were open with plenty of stock of high performance components to save the day with a new power supply for my PC and new GPU. This place is awesome and the staff was knowledgeable. Appreciate them all!
Meta PCs tailored a very high-powered computer for my flight simulator, enabling me to install and run all the required software and peripheral hardware. It's a beast!! Fast, scalable, and extensible, with a great optional extended warranty. Love it!!
Very knowledgeable, and wasn't trying to sell anything I wasn't buying
Justin was a HUGE help. Made me feel like he actually understood my needs while not trying to take every penny I have. Absolutely amazing store and service.
Very very good, I came in because my pc was failing to boot, they took every part out and test every part and put it all back together and tell me exactly what was wrong and were able to fix it
Noah was very awesome helpful and experienced any questions we asked he answered very smart guy would highly recommend
This is my first ever time reviewing a company and let me tell you ! It only are they incredible with customer service . They went above and beyond on packaging and shipping my PC . When it came to me it was ready to go out of the box . Cable management was professional , the case is beautiful and they even left me a personal note thanking me for supporting them ! I was so proud of this company I told all my friends who are Nurses and they had to have the same pc ! So we couldn’t find it on their site due to inventory but they worked with us and set my buddy up anyways . I hope they continue doing well and I’ll continue to trust my referrals over to them :)
Full experience was great only “issue” I have is there inventory does not update over night so if you order after hours don’t expect for it to be available the next day.
They were very nice and the service was great I also got to look at these cool pcs
Great customer service, knowledgeable staff and a great selection of products. I got a beast of a PC, keyboard and mouse, decent monitor and mouse pad for a very reasonable price. Couldn’t be happier.
Great customer service awesome people definitely will buy again
Extremely friendly and excellent customer service! As a someone who is new to pc gaming, it was great to go into the store same day and get a full run down from the crew at META PCs in a timely and efficient manner. They were able to explain to me the benefits of all of their pre-built pc’s, and helped me figure out what build would fit my needs! Overall a great experience and i would recommend them to anyone looking to get their desktop gaming dreams started!
Muy buen servicio
Bought a computer from META PC about two months ago, I was having some software issues with my computer the past few days, I'm not very tech savvy so I was totally clueless on how to proceed. I called customer service and Dominic walked me through every step of the process of how to fix my computer. Not only did he stay on the phone with me for over an hour to make sure my issues were resolved. He was also very understanding of my situation and answered any question I had. I also had someone reach out to me this morning to make sure all my issues were still resolved. I cannot rave or thank Dominic and the META PC customer service team enough, they've earned a life long customer. Appreciate META PC and the whole team, much love from one very satisfied customer!
Kenny and the entire team are absolutely amazing. I would 100% recommend you come in and give them a chance. These people truly care about their customers and treat them like family!
Noah has the best customer service I have experienced in a while.
Customer service was great. The team was very helpful and knowledgeable on my PC build. It arrived just as advertised and performs great! Highly recommend
Kenny is the best!
Absolute professional service from customer support to the actual build. It's clean, it's beautiful, and the cable management within the build is superb. You can tell these guys know and love what they do. Will definitely buy from them again in the near future!
Exceeded all expectations. Picked up my order at the Phoenix location and was helped by Kenny. He set up Windows in-store for me and walked me through the software associated with my gpu and rgb parts. He answered any questions I had and then even carted the pc over to my car. Couldn't be happier with META PCs.
I’ve picked up two computers from Meta PCs now. One I had custom built and now the second one for my grandson pre built. I’ve shopped around and Meta PCs just had the best deals for what I wanted.
Kenny was a great help. He helped me with a software malfunction on my PC. Great support
Fantastic service and wonderful staff!
I love this place. Their fast workers honestly I recommend people actually going to them. They’re great.
This was that right place to go. I called asking for some information about certain criteria I needed for playing Rust, ( a high GPU and Graphics demanding game) and they were not only knowledgeable about what I needed, but they themselves are well versed in the gaming community. They knew exactly what I was looking for. Justin is the one who took care of us. Professional, honest, and very knowledgeable. The environment of the store was amazing, not sales pushy, only a love of the world of PC gaming. If you are looking for a place to go, to not only buy a new PC, but have an experienced professional walk you through what would work best for you, this is the place to go. They offer a lifetime “labor warranty” And was clear that if I ever had any issues, they would be there to help! I was so happy with the computer I got, we went back the next day to get the wife one! Thanks Justin, and Meta PC! I will be recommending family and friends to come to this location.
I requested them to install a cpu cooler on a motherboard something odd as it was a simple job but just something I couldn’t do. They were able to finish it in under 5 minutes. Great staff and environment was great too.
Justin saved my life meta pcs greatest place on earth
Meta has outfitted our company with amazing computers for very competitive pricing. Customer service has been top notch, answering any and all of our questions and concerns.
Freaking awesome! Markus was a cool and chill dude, will definitely be back here often for all you guys cool accessories and pc products!
Trying to find a 5090 has been terrible. I found these guys through YouTube, called them, they answered, and even though they were extremely busy all day, we got the entire deal wrapped up in 1 hour. Cooper and Justin are amazing, I strongly suggest doing business with this company. Also, I'm not even in Arizona, I did all of this from Oregon. My hand was held the entire time, and with patience. They helped me build my PC from scratch. Happy customer! Update: Since i got my computer, i had an issue with a Diablo 2. Something with the settings in game. I called and Victor and Brendan helped me out right away. Jumped on my computer after we went through some preliminary steps. Figured it out, and got me running smooth again. Love the customer service, thanks for the help guys.
Best place
I came in to the Gilbert store to get a computer fixed that couldn’t be fixed. I ended up buying a refurbished computer for a decent price. The staff was knowledgeable, helpful and easy to work with patiently answering all my questions and addressing all my concerns. I highly recommend Meta PC to anyone needing repair or one of their exceptional hand built gaming computers. You won’t regret it.
Super helpful and an amazing community
Went in ask for a part they had it there customer service is amazing and will recommend them to anyone and will keep going in
Meta PCs is INSANELY knowledgeable about pcs and as soon as I came in they knew my problem right away. They got my pc all fixed up in 24 hours and ever since I got it back I've had no issues!
Friendly, knowledgeable and you can’t beat their tech support!
El mejor lugar para comprar o arreglar la pc con metapcs vine por un fallo de la computadora y en menos de 10 minutos me lo arreglaron y completamente gratis por que era fácil de arreglar el mejor lugar de pcs en Arizona
Let me start off by saying Meta PCs in Phoenix and Noah get a 5/5 stars. I was at work the day I wanted to get a new PC, but I had brought my old one in case I could trade it in. This was the day after Easter. I called Meta PCs at about noon, and I wanted to see if they had any of their Meta Flux in stock. Noah informed me they currently had none, but I could call back towards the end of the day. I called back towards the end of the day, 2:50ish, since I was about to be off. I called Meta again and Noah answered, informing me that they had some in stock! They only had white, not black, but I didn’t care. I preferred the darker color (white gets dirty too quick), but I’m not picky. I let Noah know I’d be there soon. 30 minutes later, I walk in with my old PC, looking like a lost child. I’ve never gotten a GOOD PC, only bought cheap pre builds from Best Buy, Costco, etc, so I was excited. Noah greeted me and I let him know I wanted to possibly trade my PC in and I also wanted to buy their Meta Flux. Noah takes my PC and tells me “No problem, I’ll be right back”. Fast forward a few minutes, Noah returns, and to NO surprise, my PC parts were too old (cheap pre builds from Best Buy, remember) to trade in. No biggie, I understood why, and Noah was cool and apologetic about it. I tell him it’s fine and that I was financially prepared to also not have it traded in, so we moved onto the topic of the Meta Flux. I told Noah my issues with my current PC and what I wanted with the Meta Flux, and he assured me it’d be a perfect fit (it was, of course). So, we agreed on going through with the Meta Flux. Noah said he only had white ones but he’d check for black ones. He found the LAST black one, even though I never even asked him for it. Noah knows what’s best for his customers. We go through the whole checkout process while chit chatting about the PC, making me even more excited about having an upgrade like this. Noah was super cool and friendly the entire time. He didn’t try to upsell on anything, he was personable and cool, and overall was a great dude. I would invite Noah to my Thanksgiving for sure, thanks man. 5/5 with Noah and Meta PCs. Oh yeah, my PC works great, 10/10 satisfied.
So I waited awhile to post my review just to see if anything would happen and it’s held up, the few problems I did have were user error. They built a clean PC and it shipped really secure everything was tight, NZXT shipped me a PC with loose cables. When I needed assistance for my user errors they kept their cool at my frustration and helped me with my problems over text. And to not lose your cool at my anger is a task in itself. If you’re looking for a PC Meta is the way to go
Awesome people! Huge help in fixing my computer