About
US

The customer service was really great. I called in about an issue I had with internet connection. Justin said that if I brought in my PC they could take a look at it. I just did a walk in after I got off work and after 10-15 minutes I was out of there and able to connect to the internet. I did still need to adjust some settings at home but he helped manage other issues (unnecessary background programs starting, etc.) to make sure it was worth my time. It was also a free service which was incredible considering a different business wanted $200 to come to my house and look. I'm happy to have a nearby place (Meta PC) that cares about it's customers / people in general.

I brought in my hp pc to trade in for a brand new gaming pc and Associate Noah has been so helpful very much recommend

I came in for a repair and fixed my brother’s pc in 10 minutes. Definitely going to visit this place again!!!

My experience with Meta PCS was amazing. As a beginner getting into PC gaming. Drew was helpful and personable and helped me understand everything I needed to about getting started. It took about a week to receive my PC after I ordered it. The packaging made sure that the PC and graphics card wouldn’t be damaged in transit. Overall it was an amazing experience and I am loving my new PC.

This place definitely looks out for their customers. Thanks to them for helping me keep my pc running smoothly.

Customer service is excellent! Not a huge store but alot of knowledge! Everything I needed to know to get back on my gaming was handed right to me! Felt like I was given a key to a new car! I ordered the PC called ShadowKnight, it has been the best PC yet! Ya it's a lower end gaming PC compared to others but with Meta PCs, they give me the options for upgrades and more! I highly recommend for all PC needs!!

Noah was amazing! He helped me figure out why I couldn’t play valorant and switched my fans around!

Noah did an excellent job helping my friend out with some issues with her fans and some BIOS issues. Amazing!

The employees were all very friendly and helpful. They took the time to assist us in finding the right computer for my son. Before we left, they setup the computer and showed my son how to use it. It was a great experience.

I work full time and them closing at 7 is a life saver. They took my pc in minutes before closing and still had it fixed and running again the next morning. FANTASTIC

Great support and great customer service! Definitely was a comedy show when I walked in though, everyone had smiles and were laughing and telling jokes. Wonderful atmosphere for customers to walk into. This is going to be random but the "M E A T" (instead of META) sticker on the microwave made me laugh 🤣🤣🤣. Keep up the great work y'all! My bf and I bought our PCs here and will continue to do so!

Best experience I’ve ever had! Kenny and Noah super knowledgeable and helpful. I would recommend to everyone!

First time in! Came in with my girlfriend and we each grabbed a gaming PC! Great customer service. Definitely recommended.

Been working with Justin and Drew for almost a year and doing my research while saving up money to purchase one of their pcs. They both have great knowledge. It only took me this long because I decided to wait for tax refunds. They both have talked to me more than 10-20 times since August of 2024. They answered all of my questions and made it clear that they are always there to help. THEY MADE A CUSTOMER FOR LIFE. I will never build.my own pc or purchase anywhere else again. I decided on the nvshadow50 with the 5070 series card. It absolutely crushes any game I throw at it on ultra settings. THANK YOU META. Drew and Justin are the g.o.a.t.s Ps. I know my pictures are crappy it doesn't do the build justice. It's beautiful! I'm recovering from ankle surgery but once I can get a better picture I'll update it.

Kenny and Brendan were both amazing! I greatly appreciate how fast and understanding they both were. My next PC purchase will definitely be from Meta PC as well as any other services I need from now on!

It was amazing walked me through everything

Got a night reaper ready to ship, high end. Fantastic PC love it. Kyle helped me out with a graphics card issue. You really have to push the molex plug in, hard.

Talked to drew on the phone he was very insightful and was able to talk me through my situation in less than 5 minutes highly recommend.

Amazing people. Very knowledgeable. Highly recommended!

Fix my fans I struggled for 2 hours and there pretty chill thank you.

Great service, answered all my questions

I had a great experience coming with my old PC and getting help in purchasing a new one. s/o to Justin for helping me get what I needed! He’s a life saver! #Meta2Tall

Went into the store with an idea in mind of what i wanted, I was assisted by Justin, and he made the entire process go by without a single problem. A very customer first mindset here. Would highly recommend anyone goes here for any and all computer needs!

Amazing experience

Sincerely some of the best customer service I've ever had. Even though they couldn't solve my problem they gave me constant updates and told me everything they had done and tried and at the end didn't even charge me for the multiple days of work they did. Truly incredible

Came in today with a problem I wasn’t sure there was a solution for. Justin was amazing at not only fixing my problem, but explaining what happened and how I can try and prevent the issue in the future. Will definitely be coming back when I’m ready to build my next PC!!!

Dominic and team are amazing! Our desktop wasn’t recognizing it was WiFi capable out of nowhere and Dominic was able to get it back up and running within 5 minutes of working on it! Thank you so much, Dominic!

Bought a PC from them yesterday and will absolutely go back, they have impeccable customer service. The salesman answered every question I had, didn't try to up-sell me on anything, and gave me multiple options based on what my needs were. The PC I got is exactly what I wanted.

Great help they even helped me set up the pc before I even took it home informing me well of the does and don't and even helping me take the pc from the showroom to my car which was a great help

Ok so I waited a couple days to post this but I absolutely love my PC from META PC my games run as the developers intended the games to run, Justin at the Phoenix store was very knowledgeable and answered even the dumbest questions I had. I will continue to do business with Meta PC for all my PC Needs

I recently reached out to them to inquire if they worked on repairs, and yes they do. My computer was feeling it's age and needed some expert assistance. I was told to bring it in and they would diagnose it, which they did promptly too. Needless to say, I had an absolutely fantastic experience getting my computer repaired! Cooper, the technician was incredibly knowledgeable, taking the time to walk me through the issue in a way that was easy to understand. He worked quickly and efficiently, and now my computer is running smoother than ever—like it’s brand new! The service was top-notch, and I felt valued as a customer from start to finish. I’d highly recommend this team to anyone needing a fix! I'm planning on talking my other gaming rig to them for upgrade soon as well. When time comes to do the big upgrade to new rig, these guys will be getting my business. Love having a reliable local, it's arizona local is a relative term, team for helping me out. Thanks again Cooper and fellow members of Meta PCs!

Amazing customer service! Friendly and helpful on pointing me to the right build for what I do! Will definitely buy again if and when I need to! I recommend MetaPCs!!

Just wanted to give a thanks to Justin for hooking my mom up with a bracket for my pc I’m building I know it was a small deed but I appreciate what you did for me you made my Arizona trip better I’m coming home with a new computer🙏🏼🙏🏼

Huge thanks to Meta PC’s for their help! I brought my PC in because it wouldn’t turn on or show anything on my screen—but of course, it powered on perfectly once I got there! 😅 They were super helpful, ran some basic diagnostics, and confirmed that none of the components seemed to be the issue. I really appreciated their honesty and efficiency. Turns out, the problem was my monitor all along—I just needed a new one! Great experience overall, and I’d definitely recommend them for any troubleshooting needs!

Meta Pcs service is unrivaled. The team created a unexpected elevated luxury experience. This is where the standard for client experience should be. As a online inquiry asking what a good computer for me would look like, their team provided quick response. Creating a personalized consultation where they created a build that fit my wants and budget restrictions, going beyond the scope of what was currently available on the market. While also being patient in helping me understand what I am looking while actively enthusiastic to answer my hundreds of questions instead of being frustrated like im waisting time. The follow up was excellent, sending personalized follow up email when the builds components launched making sure I had availability. Every team member has clear communication, while being direct and attentive to request.

I was searching for a gaming PC online because my gaming laptop finally died. I was overwhelmed by the choices, so I chose to look for a supplier locally. I am super glad I did because Justin was a huge help. He helped me pick out the right PC for what I need and answered every question I had. I showed up at 6:30pm and the store closed at 7pm he stayed with me for an extra hour to make sure upgrades he did worked correctly. Excellent personal service. If you are looking for a gaming rig, this is the place for you!

Best customer service ever, they help go through the basics of my new system. Best place to get your dream PC. 10/10 Recommended

Recently moved over from another computer company and I am beyond happy! TOP tier service, TOP tier builders, TOP tier sales, TOP tier customer service. Seriously all the reviews are warranted everyone on the team at META is cool, knowledgeable and will get you everything you need. I am very indecisive, and had to change my build, not only did they work with me, they provided education on different parts and pieces. If you are looking for a great gaming rig or workstation, maybe even a custom build, hit up META. Tell them Roland sent you haha! Shout out to Drew, Kyle, and Isaiah for everything you guys have done. Truly Rockstars and Zack should be proud of the team that was built!

Very informative, and friendly. Very Happy with my purchase and Highly recommend Meta PC for great computers. I bought mine for Gaming and love it.

Really enjoyed my experience with meta pc. Justin was awesome. He was very knowledgable and just overall awesome in assisting me. Took extra time to answer any questions I had. Will definitely come back for my next upgrade thanks to Justin

Had an amazing experience. Pulled up with my 60 pound rig in the car and asked for some cable management to be done and Noah came out with a with a cart unloaded my pc and said it will be done in no time. Chatted it up and made the process extremely easy. The guys here really care about your stuff and love to crack jokes. An amazing first experience and thank you guys for the best customer service, speedy fast service and all the laughs. Will be coming back.

Both Noah and Justin were fantastic. They were able to accommodate my needs and get my pc back up and running in peak condition with exceptional speed. Will definitely be coming back

Ordered a custom full tower build. Arrived well packed, built to spec, excellent cable management.

Great customer care. I needed some problems with my GPU and some ram looked at. They had me in and out in about ten, fifteen minutes. Learned a few things and they charged a fair price. I'll be bringing my new pc parts to have them assembled the proper way here very soon. Great place.

I had to go back for a really tricky problem and the techs at MetaPC solved my problem. Truly excellent care and professionalism. I will use them in the future.

Justin was great. Husband and I ended up purchasing two full pc sets. will be back for a 3rd for kiddo soon!!! Amazing costumer service and attention to detail!

Great company and customer service. I walked in and was immediately helped by there very knowledgeable staff.

Cooper has been so helpful on my SFF build. I needed RAM swapped out and was having trouble getting it to post and they had me up and running immediately. If you need PC build help of any type I can’t recommend them enough.

Gaming PCs built by professionals! Cables neatly secured, great components, Nice case. Upgradeable set up. So far no heat problems what so ever. Great company, great tech support and the owner himself helped me through a minor problem I had. I would highly recommend their products, and already have via word of mouth. A friend saw my rig and now wants one.

Brendan and Justin helped me figure out why my pc was having issues. Both were very friendly and very helpful. They also showed me around the store and showed me some really cool builds. I will definitely be back.