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Customer Reviews

4.9
Based on 404 Reviews
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Romain Rabany
Romain Rabany
November 1, 2024

After upgrading my PC for the 5th time, I ran into an issue I had no idea how to fix. Within 2 minutes of being in the store the problem was identified and resolved. They did not make me pay, did not make me wait, and even gave me tips on my future upgrades. I cannot express enough how quickly problem was resolved and how kind they were about it. Highly recommend coming here if you’re stuck on a build, looking to get a new build, or just looking for some solid computer knowledge. 10/10

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Dawn Reese
Dawn Reese
November 1, 2024

This computer was purchased for my Granddaughter, she has a serious love of games. Spends most of her free time on it. Which makes this Grama happy I always know where she is😁

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Lucas Sim
Lucas Sim
October 31, 2024

Was looking to build my first pc and had no clue where to start, was scrolling on instagram and came across there page and dmed them for help was personally helped with an amazing employee named Noah who went over my what i wanted with my pc and any preferences i had and gave me a perfect list of parts building my pc now thank you for the help

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Robert Wilson
Robert Wilson
October 31, 2024

Big dawg Marcus was a huge help helping me deal with some hard drive swapping and even sold me on upgrading my RAM set up. I asked a ton of questions and he was clear and concise in his answering. Had a great experience.

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Bret Barbetta
Bret Barbetta
October 30, 2024

Great people to work with, quick delivery times, and best of all veteran discount.

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Jami Preher
Jami Preher
October 29, 2024

I purchased a PC from Meta a little over a year ago. About one month ago I was having severe issues and could not figure out which part of my PC was faulty. I reached out to all of the technicians at Meta--long story short--they took care of everything, repaired, upgraded, and resolved every single one of my issues. They communicated thoroughly through every step of the process and answered any questions I had going through the process. Great customer service, extremely knowledgeable, and very thorough! I will be recommending Meta PCs to anyone I know looking for a custom built PC. Special thanks to Kyle & Brian! Y'all are great!

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Jesse Taggart
Jesse Taggart
October 29, 2024

Excellent service. Website was easy to navigate and the pricing is very fair. My order arrived very quickly and was built beautifully. Every works perfectly. This is my first custom PC and the whole experience couldn’t have been better. While I didn’t interact with any of their employees they were quick to offer advice when through text and email while I was browsing the site over a couple days. Highly recommend Meta PCs in Phoenix if you’re looking for good a new PC

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Charles White
Charles White
October 29, 2024

Excellent Team at Meta PCs, Kyle and Dominick were very helpful and knowledgeable of what i was wanting in a PC. They answered all of my questions and even when they had other customers in the store the 2 were able to handle and balance everyone in there! Thank you Kyle for all of the help and suggestion you gave us both on systems and financing! I recommend anyone looking for a good price and an excellent experience and product go to Meta PCs and get what you need. Charles White

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Daniel M
Daniel M
October 28, 2024

Bought 3 computers from them. Any time I've had problems, they have been awesome. Great gaming computers.

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Vic V.
Vic V.
October 28, 2024

Great place and cool people. Would definitely recommend if you are local to AZ and even if you are ordering online.

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Cody Anderson
Cody Anderson
October 27, 2024

I ordered a pre-built PC from these guys about a year ago or maybe a little longer. Nowhere near displeased. It runs perfectly is still quiet and cool to the touch. I’ve experienced no problems with the tower and set up itself and because of the case I chose cleaning and maintaining it is a breeze. I have recommended META to every friend I have that is trying to make the transition or just trying to snag PC for the collection. Highly recommended on my end fellas. Good work.

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Zachary Olson
Zachary Olson
October 26, 2024

Let me start off that I am an amateur pc builder that has built several rigs over the years and still choose to go with META PC for the simple fact of simplicity for myself. Yes it's cheaper to build one yourself with the same parts/specs...however you still have to put it together and more or less you are on your own/no support. Building a prebuilt or even a custom PC from them you pull it out the box and are more or less ready to go(they do offer to do the initial start to get you going if you choose). Great support and customer service being able to gauge and explain any differences in the parts and where you may be able to see differences depending on your needs/wants. Talked with multiple staff members both on the up front and techs being knowledgeable, polite and the most of all honest with me. I would recommend to check them out/contact them on getting a PC with any questions you have. I ended up with a RUTHLESS for my needs and some wants in there as well, super clean install with wiring and will be something you want to show off to others.

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Michael Murray
Michael Murray
October 25, 2024

Very fast build; very helpful even before making a purchase; beautiful build quality; 100% set up and ready to use out of the store. 10/10 would recommend.

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jared moody
jared moody
October 23, 2024

I ran across Meta PC because of some YouTube shorts I had seen. I have always wanted to get into PC gaming but never thought I could afford it. I'm a single father with four kids at home and that doesn't leave me much money to put into a gaming PC. At Meta PC I was approved for financing and found a very nice PC that fit my budget and performs amazingly. I haven't touched my PS5 since plugging this bad boy in. Customer service is also off the charts they answered all questions I have had and stayed in contact with me throughout the entire process. I would 100 percent suggest Meta PC to anyone looking to buy a custom build or ready ship PC

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Glock Seventeen
Glock Seventeen
October 23, 2024

Justin is literally THE BEST!!! Super cool dude and gave so much info. I'm a noob to the PC world and he made me not feel like a dummy with all my questions I had. GIVE THIS MAN A RAISE!!!

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Jose Barragan
Jose Barragan
October 23, 2024

As soon as I walked into Meta PC, I was warmly greeted. Justin, the person who assisted me, was incredibly helpful. Being new to the PC community, I had a lot of questions, and Justin had answers for all of them. He was friendly, professional, and extremely knowledgeable. If you’re also new to PCs, Meta PC is a fantastic place to visit. The staff genuinely care about ensuring customers have a great experience and feel welcome, rather than just focusing on making a sale. Justin is awesome!

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Brandon M Anderson
Brandon M Anderson
October 22, 2024

I'm very satisfied with the cleaning and troubleshooting services. I took in my 9700k / 3080 desktop because it was just not showing the same performance it used to and it was running hot, more than its age should allow. The Gilbert location took care of me and kept me updated with phone calls and voicemails consistently while they had my PC. I got my PC back and its running like a dream given the age of my CPU. They saved me some time before needing an upgrade. The techs also gave me several options for upgrade paths if I wanted to go that route. The best thing you can get from a company these days is good customer service and META PC delivers. The in-store PCs for sale look nice, if you're local its worth a stop.

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Roz B
Roz B
October 22, 2024

The staff were kind during my initial phone call and willing to listen to the issues I had with a pc not built by their team. Dropping my PC off was super quick and easy and the team was willing to communicate with me even when I was calling often about the status of my repair. Their showroom is beautiful an deserves a visit just to see what awesome stuff they have going on. They are a bit on the more expensive side, but the quality, speed and communication I received was bar none the best in the business.

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Tucson Blues
Tucson Blues
October 22, 2024

Getting the right PC for my needs was easy, chatted with them a bit before buying. Purchase went smoothly and the system was shipped out in the timeframe they indicated. System arrived in perfect condition, setup was a breeze with their instructions and videos. Highly recommend them!

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Mario Arballo
Mario Arballo
October 22, 2024

Customer service 100%. They answer every single questions. Help me with the process before and after buying a meta pc.

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Ryan Washko
Ryan Washko
October 21, 2024

Very knowledgeable and great customer service. Would recommend them to anybody needing a new computer

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Enrique Gutierrez
Enrique Gutierrez
October 21, 2024

The environment and customer service are top tier in my opinion. The prices are reasonable, and the computers are geared towards your interests. Walked in with an idea of what I was needing and left completely satisfied and well informed.

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Sierra Farber
Sierra Farber
October 21, 2024

Meta is the place to go! They made the custom pc of my dreams! We loved them so much we just bought a second one for my fiancée. Kyle was great and helped us pick out everything we needed. Price was great but the service was even better.

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Gary La France
Gary La France
October 21, 2024

Meta PC delivered exactly the lap top I needed with helpful advise on what options would fulfill my future needs. Great People and Fast service.

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Greg Yuhas
Greg Yuhas
October 21, 2024

The computer came tightly packed and not one scratch. Easy setup and blows any game console out of the water. I'm a photographer and all my editing software runs fantastic. The best investment I made in a long time.

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fluffy pineapples
fluffy pineapples
October 19, 2024

My laptop wouldn’t turn on, and I called them, and they just went “come right on in.” They did a quick lookover, managed to find a temporary solution (as I had things I needed to do for the night), and everything was worked out! I appreciate them so much and plan to keep going here in the future. Thank you for your help!

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Vorence Shoshi
Vorence Shoshi
October 18, 2024

Bought a PC after my previous one had issues resulting from a graphics driver problem. Have had no issues with the PC purchased from Meta PCs and definitely recommend it. Given the lack of issues, great customer support and lack of issues with post purchase adjustments as I had needed to make when ordering my PC. Meta PCs is a business I can definitely recommend for those who lack PC building experience and would rather trust an expert. On top of that the PC builder on their website is easy and simple. Perfect for people who are new to PC gaming.

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Ryan Cooper
Ryan Cooper
October 17, 2024

This did take a bit but I'm very happy with the results my PC had a hard time Booting up anywhere I checked no one knew but META was able to look at find it the problem I'm very happy that I can finally be able to boot it up again

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Kyle
Kyle
October 16, 2024

Got a brand new pre built from their Pheonix Showroom the PC is a beast! Thank you Noah for the great customer service these guys are very knowledgeable I highly recommend them!!

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Jose Mendoza
Jose Mendoza
October 16, 2024

Meta PC is the way to go, I bought a PC from them because they have life time warranty. And when I messed my PC up (I don't know anything about PCs) I took it to them and they left it brand new and cleaned it EVERYTHING FOR FREE . Because of the LIFE TIME WARRANTY I'm happy I bought my PC there. So if you see my post and you want to buy a PC then THIS IS UR THE PLACE

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Finn Gelvin
Finn Gelvin
October 16, 2024

Super helpful, worked with me explained everything and answered all my dumb questions. Charged me a fair price for my repair great service all around. They sell awesome prebuilds as well :)

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Jaime
Jaime
October 15, 2024

This place was great! Helpful tips and helpful employees, tell me what was the issue and gave me suggestions. Noah was such a great help! Highly recommend!

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Zechariah Nunez
Zechariah Nunez
October 14, 2024

After leaving a message about a PC build I was interested in, a person from Meta PC called me. Answered my questions, was very interactive and responsive during the purchase to make sure the build had everything I wanted. And even call me after I received the PC to make sure I was satisfied. So yeah, very fine company to work with. Will definitely do business in the future.

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Jackson Matthews
Jackson Matthews
October 11, 2024

Justin helped me out. He was patient with me and extremely informal, but quick with the work that needed to be done. Definitely recommend!

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Mario Walters
Mario Walters
October 9, 2024

I am very happy with my new computer from meta pc’s. I walked in to just buy one from the store and I got help from the coolest guy named Noah. He was very knowledgeable and very kind. Even helped me put the computer in my car. I recommend this company 100% for anybody looking for a gaming computer. Thanks again Noah!

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Stephen Scott
Stephen Scott
October 8, 2024

Location was easy to find. The store was very clean and welcoming. Noah was patient with me and answered every question I had (no matter how frivolous). Noah was extremely knowledgeable and went above and beyond my expectations.

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Rhiley Dillon
Rhiley Dillon
October 7, 2024

Noah was super helpful with setting up my new pc and showing me the how to use it. The service was fast and friendly.

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michael
michael
October 7, 2024

Great people, great prices, like mechanics. Good techs are hard to find.

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Mitch Haeffner
Mitch Haeffner
October 6, 2024

Kyle and everyone at Meta PCs in Gilbert were very knowledgeable and helpful when it came to servicing my laptop. Top notch service and quality, work was completed in a timely fashion, and at a great price! Definitely recommend them for PC maintenance or if you’re looking to get a PC of your own.

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Evan Carusone
Evan Carusone
October 5, 2024

Amazing experience. I bought a prebuild Ember. Justin on staff set everything up so all i had to do was plug it in at home. The store is very sleek and the displays are something to marvel at. Thank you Justin!

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Ethan Wells
Ethan Wells
October 5, 2024

Good Quality PCs, fast shipping, awesome hardware. 10/10 definite recommendation.

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Jack Bohlman
Jack Bohlman
October 3, 2024

Fantastic service from Noah. Very satisfied with my custom PC purchase.

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Johan Cuamatzin
Johan Cuamatzin
October 2, 2024

Justin assisted me with getting my computer all set up and even though I forgot everything he told me he was very reassuring of that he would be here for me no matter what I had future questions about. Not to mention he stayed after hours to assist me in slacking getting to them. 🤝

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Levi Nelson
Levi Nelson
September 30, 2024

It was a great expirence everyone was nice and helped me to the best of their ability. I may have forgotten their names I think one was Tyler and the other was someone else

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Daniel Haycraft
Daniel Haycraft
September 28, 2024

Kyle was great, He helped my girlfriend buy her first PC, he set up all of her updates and showed her how to work the awesome RGB. He also gave us Insights on the new technology we were working with! Thank you!

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Ted Yoder
Ted Yoder
September 28, 2024

I bought a new PC from the Phoenix store. The store is impressive, clean, and organized. The buying experience here is very personal and the exact opposite of a big box store. Justin made sure I got everything set up and logged into before I left. I will shop here again.

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Corey Lowe
Corey Lowe
September 26, 2024

The customer service was fantastic. Very friendly and very knowledgeable. After buying my PC, I hung around just to talk gaming. It was so great to have a physical location to go and view what they offer. Left very happy and satisfied!

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Stephanie Girisgen
Stephanie Girisgen
September 25, 2024

We have had three desktops and on laptop built by META PC. I always have a trillion question and they are always very patient and knowledgeable. Won't go any where else

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Colleen Davis
Colleen Davis
September 23, 2024

Marcus and Dominic were great! Easy process to get my laptop repaired. Everything went as promised. Thanks guys!

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Nathaniel
Nathaniel
September 23, 2024

Meta pcs are not only the top tier pc building service out there. Their customer experience is also unmatched. The attentive ability to hone in on what I’m looking for, and make me feel like I’m making a great purchase is what they do best. I was able to walk in, state only that I needed a computer, and they walked me through all the steps to make me feel secure in what I needed. Great job team.

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